Lock Day

Lock Day

Powdersville Water has Lock Day four times a month for past due accounts based on a customer’s billing cycle. A meter is locked for non-payment once the second bill is past due. At this time, if the customer has not paid the past due amount by 8:30 am on Lock Day, the account is locked off and a $70.00 service charge is added to the balance. The current amount due and any charges must be paid to reactivate the account. We encourage all customers to pay all bills promptly to avoid any of these unnecessary fees. Tampering with a meter, such as cutting a lock is a criminal offense and the customer will be held liable for such an action.

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