MISSION / VISION / VALUES

Mission

to provide a safe and dependable supply of drinking water to all customers within our service area.

Vision

To be a leading water provider recognized by our customers for reliable service and dedication to the safety of our employees, community, and environment.

Values

• Readiness
• Integrity
• Safety
• Employees
• Stewardship

Strategic Planning

This Strategic Plan shows our commitment to providing consistent, high-quality water services to the customers and communities we serve.

Our Board of Directors, leadership team, employees, and stakeholders worked together to develop this plan. The priorities in this plan show our dedication to safe, reliable service, investment in key infrastructure, employee development, strong community relationships, and greater efficiency.

We know water is one of our community’s most valuable resources. We are committed to protecting public health for future generations. This Strategic Plan provides a clear roadmap for PW’s long-term direction and ensures we provide the resources needed.